Outlook is an email service which is being provided by Microsoft for their users. It is an electronic mail service to send mails. Sometimes, it creates small problems such as not sending mails, not allow to login in account, sending message limit exceed etc. In this article, we are providing reasons and their solutions related to outlook email account not working problem. To overcome this problem, you should read entire article carefully.
How to troubleshoot Outlook account not working problem
There are several reasons & their solutions related to Outlook email account are not working problems. You can read all points sequentially and can apply on your email account to resolve problem. If first method resolves your problem, it’s good and not follows other method. If first method is not working, you should follow next one.
Check Internet Connection
First, you should check your internet connection. Is it working or not? If it is not working, contact your internet service provider. You should also check internet connection speed, it should be good. Otherwise your Outlook account will not work properly.
Update web browser
You should check your web browser version. It is up to date or not. If not, update it first because expire browsers sometimes not load web pages correctly. If you are using Google Chrome web browser, you can follow these path to update your browser.
Click on Gear icon -> Help -> About to Google Chrome -> Click on Update.
Clear Cache and Cookies of web browser
Web browser cache and cookies consume storage memory of system and slow down its performance. So, you should clear cache and cookies and free up the memory. After that it will work properly. You can follow the path to clear Google Chrome browser history and cookies.
Click on gear icon -> Settings -> Advance -> Clear cache, cookies and browser history -> Clear Data.
Customer Support Service
If users are facing any problem related to Outlook email account, they can take help of Outlook customer support service for more reliable information.